Contact Us

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2258 E Fort Union Boulevard
Cottonwood Heights, UT, 84121
United States

Returns Policy

We want you to love your gear! 

If you bought new gear: We are happy to return unused gear in it's original condition within 30 days of purchase.

If you bought used gear: Due to the nature of consignment, we will not return used gear.  

Returns:

We want you to love your gear! 

New gear: We stand behind the items we sell. If you bought new gear we have a 100% satisfaction guaranteed return policy. If your Gear Room purchase does not meet your expectations, bring/ship the item back for an exchange or refund with the original receipt. 

Previously rocked gear: We will return used gear for 50% of the original cost within 30 days of purchase with your original receipt. After 30 days we will not offer a refund. 

Ship to:

The Gear Room
*Return Item*
2258 E Fort Union Blvd. Suite B6
Salt Lake City, UT 84121

Note: We only offer to cover return shipping costs if the return is due to an error on our end (e.g. incorrect size sent).